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Bruno, long time ago

Fri, 16 Jan 2004 Still no ADSL at home...

My provider, free is still not able to setup my ADSL connection, after one week of trouble.

Well, one week does not change a lot, after a two months delay, but it is surprising to see these so-called broadband links (only 2 Mbps in France, and more often 512 Kbps!) being so difficult to setup: Everything here is paper based, hot-line is inexistant, and, AFAIK, it does not work (at least for me!) :-(

I would not like to joke about french customers, who are really happy with their 2 Mbps Super Broadband service, but they should have a look around, to understand that other countries offer 13 times this speed for the same price!

But, more than the speed, my concern is on the setup procedure. Have a look on the Japan one, as explained in the previous link:

Another factor worth noting concerns the set-up procedure.
There is no taking an afternoon off work and waiting around for an engineer to do something mysterious with your phone socket.
Connect the ADSL modem to your computer, run the supplied software (Windows, Mac or Linux) and that is it.

To finish, have a look on this ADSL study in the world. You will be surprised.

Hum... No comment.

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